Privacy Statement for New Concept
New Concept Beyond Catering Equipment Ltd is a company limited by shares with the shares
being 100% owned by New Concept Beyond Catering Equipment Ltd. Its head office is located at
582 Glasgow Road, Concept House, Clydebank, G81 1NH. You can contact our Data Controller
by post at this address, by email at: sales@newconcept-ltd.com and by Phone at: 01419527901
We use your information to contact you by post, email or telephone to and to maintain our records
of Customers and potential clients. We will hold your personal information on paper forms and
on an electronic database. The electronic database is held on an encrypted computer system.
We provide these services to you on the basis of your consent.
We do not share your personal data with any other organisation.
We only keep your personal information for the minimum period amount of time necessary.
Sometimes this time period is set out in the law, but in most cases it is based on the business need.
The data held for customers of New Concept Beyond Catering Equipment Ltd will be held for a
period of five years from the date of your consent to use your data, or until you withdraw consent,
whichever is the earlier.
We may collect information about your computer, including where available your IP address,
operating system and browser type, for system administration and to report aggregate
information to our advertisers. This is statistical data about our users’ browsing actions and
patterns, and does not identify any individual. For the same reason, we may obtain information
about your general internet usage by using a cookie file which is stored on the hard drive of your
computer. Cookies contain information that is transferred to your computer’s hard drive. They
help us to improve our site and to deliver a better and more personalised service. They enable
us:
according to your individual interests.
You may refuse to accept cookies by activating the setting on your browser which allows you to
refuse the setting of cookies. However, if you select this setting you may be unable to access
certain parts of our site. Unless you have adjusted your browser setting so that it will refuse
cookies, our system will issue cookies when you log on to our site.
To find out more about cookies, including how to control and delete them, visit
www.allaboutcookies.org.
• access to your information – you have the right to request a copy of the personal
information that we hold about you.
• correcting your information – we want to make sure that your personal information is
accurate, complete and up to date. Therefore you may ask us to correct any personal
information about you that you believe does not meet these standards.
• Deletion of your information – you have the right to ask us to delete personal information
about you where:
I. you think that we no longer need to hold the information for the purposes for which it
was originally obtained
II. we are using that information with your consent and you have withdrawn your consent
– see Withdrawing consent to using your information below
III. you have a genuine objection to our use of your personal information – see Objecting
to how we may use your information below
IV. our use of your personal information is contrary to law or our other legal obligations.
Objecting to how we may use your information – You have the right at any time to tell us to stop
using your personal information for direct marketing purposes.
Restricting how we may use your information – in some cases, you may ask us to restrict how
we use your personal information. This right might apply, for example, where we are checking the
accuracy of personal information that we hold about you or we are assessing the objection you
have made to our use of your information. This right might also apply if we no longer have a basis
for using your personal information but you don’t want us to delete the data. Where this right is
realistically applied will mean that we may only use the relevant personal information with your
consent, for legal claims or where there are other public interest grounds to do so.
Withdrawing consent to use your information – Where we use your personal information with
your consent you may withdraw that consent at any time and we will stop using your personal
information for the purpose(s) for which consent was given.
Please contact us as stated above if you wish to exercise any of these rights.
We aim to directly resolve all complaints about how we handle personal information. However,
you also have the right to lodge a complaint with the Information Commissioner’s Office, who can
be contacted by post at: Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. By phone on 0303 123 1113 (local rate) or 01625 545 745. Visit
their website for more information at- https://ico.org.uk/concerns.
